Shipping policy
Murkwood Studios Shipping Policy
We’re committed to getting your order to you safely and efficiently! Our products ship from different locations, so please review the details below to understand our shipping process.
Print-on-Demand Products
Our print-on-demand items (such as certain apparel, accessories, and custom designs) are produced and shipped directly from our trusted print-on-demand distributors. Production and shipping times vary based on the item and destination:
- Processing Time: Typically 2-5 business days.
- Shipping Time: 5-10 business days within the U.S., and 10-20 business days for international orders.
Handmade Products
Our handmade products are crafted with care and shipped directly from our business location. Because these items are made to order, they may require additional time for production:
- Production Time: Many of our handmade items are produced within 7-14 days, though some may take longer depending on the complexity of the item.
- Shipping Time: Once completed, domestic orders typically arrive within 3-7 business days, and international orders within 10-20 business days.
Please note that if you order a combination of print-on-demand and handmade products, you may receive multiple packages and separate tracking information.
Shipping Delays
While we strive to meet all estimated time-frames, unforeseen circumstances may occasionally cause delays. For handmade items, especially during peak seasons, production times may extend slightly. We appreciate your patience and are committed to keeping you informed every step of the way.
Shipping Costs
Shipping rates are calculated at checkout based on the total order weight, shipping destination, and selected shipping method.
Tracking Information
Once your order ships, you’ll receive tracking information via email so you can monitor your package’s journey.
If you have any questions or need assistance with your order, please feel free to reach out to us at Murkwoodstudios@gmail.com.